Maya Patel Senior Product Manager
San Francisco, CA • maya.patel.pm@gmail.com • +1 415-555-0148
Profile Summary
- Senior Product Manager with 9 years of experience building design and developer collaboration tools for product teams at startups and enterprise accounts, specializing in customer discovery, product-led growth, and B2B SaaS monetization.
- Hands-on with product analytics (Amplitude, SQL), experimentation (LaunchDarkly), roadmapping (Productboard, Jira), user research (Dovetail), and prototyping (Figma), working with OKRs, RICE, and Jobs to be Done.
- Deep expertise in turning interviews into clear problem statements, roadmap trade-offs, activation and onboarding, and seat-based pricing, using continuous discovery with weekly customer calls and a hypothesis and a goal metric in every PRD to ship features people pay for and keep using.
- Works every day with engineering, design, data analytics, product marketing, and sales in a product squad that ships every 2 weeks, running discovery calls, design reviews, and launch readouts.
- Mentor who coaches newer PMs on interview technique and PRD writing, while running a monthly PRD review for the product org and keeping the shared interview guide up to date.
Technical Skills
- Product Analytics:
- Amplitude, SQL, Looker, Mixpanel, Funnel analysis, Cohort analysis
- Experimentation & Feature Flags:
- LaunchDarkly, A/B testing, Statsig, Holdout groups, Staged rollouts
- Roadmapping & Delivery Tools:
- Productboard, Jira, Confluence, Notion, Agile, Scrum
- User Research Tools:
- Dovetail, Customer interviews, UserTesting, Maze, Usability testing, Surveys
- Design & Prototyping Tools:
- Figma, FigJam, Miro, Wireframes, Clickable prototypes, Loom
- Prioritization & Strategy Frameworks:
- OKRs, RICE, Jobs to be Done, North Star metric, Opportunity solution trees, Kano model
- Go-to-Market & Pricing:
- Launch plans, Pricing and packaging, Beta programs, Sales enablement, Product-led growth, Salesforce
Education
Work Experience
- Ran 64 interviews with front-end engineers and designers at enterprise accounts, tagged them in Dovetail alongside support tickets and sales call notes, and found the design-to-code handoff problem that became the team’s main roadmap theme.
- Wrote the 2-year strategy for the developer handoff product, aimed at engineers who inspect designs but rarely edit them, and tied it to a new paid seat type that 18% of enterprise accounts bought in its first year.
- Ranked a backlog of 140 feature requests in Productboard with RICE scores and opportunity sizing from Finance, then cut 9 low-scoring roadmap items so the squad could ship the top 3 bets that half.
- Wrote 22 PRDs with a problem statement, a goal metric, non-goals and edge cases for variables, components and code snippets, cutting tickets changed mid-sprint from 31% to 12%.
- Planned sprints in Jira with the engineering lead and 2 designers for a squad of 14 engineers, trading scope in weekly design reviews when estimates grew, and shipped 11 of 12 releases on the agreed date.
- Launched the VS Code extension through a 40-company beta, a staged rollout behind LaunchDarkly flags, and pricing and sales enablement with product marketing, reaching 27% of weekly handoff users in 90 days.
- Defined activation for new developer seats in Amplitude and ran 19 A/B tests on onboarding and the inspect panel, lifting 30-day activation from 41% to 56%.
- Wrote the 6-page product strategy doc and ran quarterly roadmap reviews with product, engineering and sales leaders, getting approval for 2 new engineering pods on the following year’s roadmap.
- Shipped reserved seating for paid events, from customer calls with venue organizers to the final seat map editor, raising paid event checkout conversion from 3.1% to 3.8%.
- Rebuilt the attendee refund request flow during the 2020 wave of event cancellations, cutting refund support tickets by 38% in one quarter.
- Ran pricing page tests with product marketing on organizer plans, changing the plan comparison and trial offer, which lifted paid plan upgrades by 17%.