Anita Krishnan Senior Technical Program Manager
San Francisco, CA • anitakrishnan@gmail.com • +1 415-555-0192
Profile Summary
- Senior Technical Program Manager with 10 years of experience driving programs in payments infrastructure and developer platform, primarily on cross-service infrastructure rollouts and multi-team platform launches.
- Solid delivery toolkit across methodologies (Agile / Scrum, Lean + Kanban), PM platforms (Jira + Confluence), observability on Datadog, infra on AWS + Kubernetes, comms / docs on Slack + Google Workspace, and credentials including PMP, CSM, and AWS Solutions Architect, with strong fundamentals in dependency-first planning, deep technical engagement on design reviews, and a bias toward retiring risks before they hit prod.
- Deep expertise in program scoping and cross-service roadmap design, design-review facilitation and architecture trade-off framing, cross-team dependency and risk management, and release coordination and launch readiness, applying practices such as RAID logs, RFC reviews, and architecture forums and SLO design, on-call partnership, and incident-review follow-through to deliver predictable, technically credible, and engineering-trusted program delivery.
- Engaged partner working cross-functionally with Engineering, Product, Infra, Security, Data, SRE, and Developer Relations leadership in multi-quarter platform programs with weekly architecture forums and monthly exec readouts, contributing to architecture forums, dependency war rooms, and launch-readiness reviews with a pragmatic, blocker-first mindset.
- Senior IC who shares delivery excellence and fosters a culture of written-RFC and decision-log discipline and SLO-first launch and rollback-ready release rigor through TPM coaching and operating-mechanism mentorship, while running monthly TPM Guild and platform-launch review sessions and authoring widely adopted technical-program playbooks.
Technical Skills
- Methodologies & Frameworks:
- Agile / Scrum, Lean + Kanban, SAFe, ShapeUp, PMBOK, OKRs, RAID logs, RACI matrices
- Planning & Roadmapping:
- Jira + Confluence, Linear, Asana, Notion, critical-path planning, milestone management, capacity modeling
- Observability & SRE:
- Datadog, Grafana + Prometheus, New Relic, Honeycomb, PagerDuty, SLO design, error-budget gating, incident review
- Infra & Cloud:
- AWS + Kubernetes, GCP, Azure, Terraform, Helm, ArgoCD, GitHub Actions, Jenkins, container-based release
- Comms & Collaboration:
- Slack + Google Workspace, Microsoft Teams + SharePoint, Notion, Miro / Lucidchart, RFC docs, exec narrative writing
- Risk, Issue & Dependency:
- Risk registers, dependency maps, RFC review, RAID frameworks, mitigation playbooks, blocker triage, escalation paths
- Launch & Release Management:
- Go / no-go reviews, launch readiness checklists, rollback playbooks, feature flags, canary + blue-green rollouts, post-launch reviews
- Certifications & Standards:
- PMP, CSM, AWS Solutions Architect, PgMP, SAFe Agilist, CKA, ITIL v4
Education
University of California, Berkeley
B.S. in Electrical Engineering & Computer Sciences
Work Experience
Stripe
Senior Technical Program Manager
- Own end-to-end technical program management for Stripe's multi-region payments-processing platform rollout covering 22 services across 9 squads and 85 engineers, scoping the 6-quarter roadmap and 42 milestones with engineering leadership.
- Orchestrated cross-org delivery across Engineering, Infra, Security, Data, SRE, Product, and Developer Relations with weekly cross-team syncs and a shared dependency board across 5 partner orgs; cut cross-team unblock latency from 7 days to 36 hours across the program.
- Engaged deeply on architecture, APIs, and infra trade-offs, reviewing 58 RFCs, running a weekly architecture forum with staff engineers, and chairing 34 design reviews with options memos and recommendations; cut decision turnaround from 18 days to 5 days.
- Mapped 64 inter-service dependencies in Jira Advanced Roadmaps and owned a 48-item risk register with weekly triage and mitigation playbooks; cut critical-path slip from 19% to 3% per quarter.
- Ran the program's operating mechanisms (RACI, OKRs, milestone tracking) with daily squad standups, 6-week planning cycles, and 18 program-level OKRs; lifted on-time milestone delivery from 68% baseline to 93%.
- Authored the monthly VP-level program-status narrative with risks, decisions, and asks, plus 6 always-on status dashboards in Datadog for engineering health, dependency state, and milestone burn-down; shipped 22 exec narratives over the program.
- Coordinated 5 GA launches across 11 regions with a canary + blue-green rollout pattern, rollback playbooks, SRE on-call partnership, and a 60-day readiness runway; closed the launch window with zero SEV-1 launches and no post-launch revert.
Square
Technical Program Manager
- Designed the platform org's intake, planning, RFC-review, and launch-readiness operating model across 6 squads, cutting weekly status-meeting load from 12 hrs to 4 hrs and freeing eng leads for design work.
- Facilitated 38 contested technical decisions through written DACI memo framing, options trees, and a clear approver per call; pulled the stuck-decision tail from 4 weeks down to 8 days across the program.
- Ran 14 blameless postmortems and 6-week program retrospectives with action-tracker follow-through, authoring the TPM org's incident-postmortem and program-retrospective handbook adopted across the platform org.
- Partnered with Engineering, Infra, Security, Data, SRE, and Product to mentor 3 mid-career technical program managers through stretch assignments (supporting 2 promotions to Senior TPM) and authored 38 program plans, RFC notes, and runbooks that became the platform org's TPM baseline.