4 callbacks + 1 offer in 1 week
J. was targeting a L5 Support Systems Engineer role (as a L4). She was struggling to condense her 11 years of experience into a two-page resume that clearly communicated her value while removing irrelevant content. She also found it challenging to articulate metrics (specifically proving the direct financial or operational impact of her “reactive” support work).
What I did
- Added content about end-to-end delivery, distributed systems, and infrastructure management.
- Used her raw data (a “brain dump”) to organize, select and add technical details.
- Positioned her as a technical leader rather than just a support engineer to cover the seniority gap.
I had four companies interested within about a week of us working together. And as of yesterday, I have an offer that I’m going to accept.
- Senior Support Systems Engineer
- 4callbacks
- 1 weekresults
- 1 offeraccepted