Elena Novak DevOps Engineer
Boston, MA • elena.novak@gmail.com • +1 617-555-0148
Profile Summary
- DevOps Engineer with 6 years of experience running cloud infrastructure and delivery pipelines for e-commerce and sports betting apps with millions of customers, focused on Kubernetes operations, GitOps delivery, and infrastructure as code.
- Hands-on with cloud (AWS, Microsoft Azure), infrastructure as code (Terraform, Ansible), containers (Kubernetes, Helm), CI/CD and GitOps (GitHub Actions, Argo CD), monitoring (Prometheus, Datadog), secrets (HashiCorp Vault), and scripting (Python, Bash), with a solid grounding in Linux, networking, and production troubleshooting.
- Strong in multi-account AWS landing zones, canary and blue-green releases, Kubernetes autoscaling, and SLO-based alerting, using plan reviews on every infrastructure pull request and blameless postmortems to keep a platform product teams can deploy to many times a day without waiting on ops.
- Works every day with backend, mobile, and data engineers, security, and QA in two-week sprints and a 1-in-6 on-call rotation, from planning a release with the team that owns the service to the follow-up fixes after an incident.
- Mentors newer engineers on Terraform module design and Kubernetes troubleshooting through code review and pairing, runs the platform team’s weekly office hours, and wrote the deploy runbook every new hire reads before their first on-call shift.
Technical Skills
- Cloud Platforms:
- AWS (EC2, EKS, RDS, S3, Lambda, VPC), Microsoft Azure (AKS, Key Vault)
- Infrastructure as Code:
- Terraform, Ansible, Terragrunt, Packer, Atlantis
- Containers & Orchestration:
- Docker, Kubernetes, Helm, Karpenter, Istio
- CI/CD & GitOps:
- GitHub Actions, Jenkins, Argo CD, Argo Rollouts
- Monitoring & Logging:
- Prometheus, Grafana, Datadog, OpenTelemetry, Loki, PagerDuty
- Security & Secrets:
- HashiCorp Vault, AWS IAM, AWS Secrets Manager, Open Policy Agent, Trivy
- Scripting & Linux:
- Python, Bash, Go, Linux (Ubuntu, Amazon Linux), Git
Education
Work Experience
- Rebuilt the delivery pipeline for 140 microservices on GitHub Actions and Argo CD, with cached builds, contract tests and canary releases that roll back on error-rate alerts, taking production deploys from 3 a week to 25 a day.
- Moved 6 AWS accounts from console changes to Terraform modules with remote state, Atlantis plan reviews on every pull request and nightly drift checks, cutting the time to stand up a new environment from 9 days to 40 minutes.
- Upgraded 4 production EKS clusters for the storefront and Autoship services with zero downtime, packaged every workload as a Helm chart and added Karpenter node autoscaling, cutting peak scale-up time from 6 minutes to 70 seconds on Cyber Monday.
- Designed a multi-account landing zone in AWS Control Tower with shared VPC networking and per-team cost tags, then cut the monthly AWS bill by 27% with Savings Plans, Spot capacity for batch jobs and rightsized RDS databases.
- Instrumented the checkout path with Prometheus, Grafana and OpenTelemetry traces, and replaced 400 static alerts with SLO burn-rate alerts that each link to a runbook, cutting the time to detect checkout errors from 18 minutes to 3.
- Led incident response on a 1-in-6 PagerDuty rotation, ran blameless postmortems with tracked follow-ups and quarterly failover drills for the order database, bringing mean time to recovery for Sev 1 incidents from 52 minutes to 14.
- Replaced long-lived CI keys with OIDC roles, moved application secrets into HashiCorp Vault and gated every build on Trivy image scans and Open Policy Agent checks, cutting the time to collect PCI DSS audit evidence from 4 weeks to 2 days.
- Built a Backstage portal with golden-path templates that create a repo, pipeline, dashboards and staging namespace in one step, and ran monthly design reviews with 12 product teams, cutting the time to launch a new service from 3 weeks to 1 day.
- Moved 90 Jenkins jobs to GitLab CI pipelines with shared templates and parallel test stages, cutting the average build for the sportsbook services from 24 minutes to 9.
- Built Packer base images and Ansible playbooks for the 350 EC2 instances behind the betting APIs, so monthly OS patching ran without a maintenance window for the first time.
- Set up Datadog dashboards and on-call alerts for the live odds service before the NFL season, which held 99.95% availability through Super Bowl Sunday traffic.